Frequently Asked Questions
Everything you need to know about your Graedance experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that certain limited-edition pieces may be final sale.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it against our 'TrueFit' chart for the most accurate sizing.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, Graedance is committed to ethical fashion. We use organic cotton, recycled polyester, and work exclusively with fair-trade certified manufacturing partners.
Can I change or cancel my order?
Orders can be modified or canceled within 2 hours of placement. After this window, our warehouse begins processing and we are unable to make changes.